How Can Outsourced IT Support In-House Teams/Small Businesses?

January 18th, 2022 by admin

Two employees going over something on a monitor with a third employee working in the background.

It’s the first month of the New Year and if your business is anything like ours you're setting new goals, looking for ways to improve and planning the year ahead. There’s no better time to make some changes and start 2022 in the right direction

With more businesses than ever wanting to support work from home and more efficient technology and applications than ever available, your IT solution may be just the place to look. Whether you have an in-house IT team that you want to bolster, or you’re looking to fill an IT vacancy, there are a ton of reasons to try out what an outsourced team like Equinox has to offer.

The Pros of Outsourced IT:

  1. Keep IT Simple

    Simplicity makes efficiency easy, but most businesses' IT environments make day-to-day workflow complicated. Keeping intricate networks and devices working at maximum efficiency is a difficult, sometimes impossible task for an individual or small team of in-house technicians. Even highly skilled and hardworking techs are going to have some holes in their knowledge, they’ll have days off, and when something goes wrong, the impossible task of being everywhere at once. Equinox has built a full team of well-trained technicians with varied skill sets, backgrounds, and well over 100 years of combined experience. Unlike Swiss cheese, we have no gaps in our skill sets, are always happy to help, and always have the right number of hands to handle any situation. By utilizing the most powerful tools in the industry, we can watch for and prevent a huge number of problems before they happen. Our team's specialty is keeping workflow simple for you and your employees so that you can focus on what you do best.

  2. Upgrades and Uptime

    Businesses can sometimes coast by with a small team but they will especially struggle when dealing with large-scale issues like disaster recovery or expansion projects. Building a healthier environment, incorporating new apps and technology into the company, and finally getting your infrastructure as healthy as you want it to be, are extremely difficult tasks for an in-house team. These kinds of projects can help your business get to the next level, but they require knowledge, experience, and numbers to be done seamlessly. And special situations are far from the only advantage. Day-to-day workflow can benefit tremendously as Equinox has cyber-security experts that are constantly monitoring for problems, troubleshooting experts that will get you up and running again after a hiccup, and technologically trained business experts that can translate your needs into IT solutions and help you meet long term goals.

  3. Saving Money

    It may sound surprising but a robust, outsourced team can actually save you money while providing top-end support and infrastructure. Most companies pay more for their in-house technicians than they do for a full team. The reason? Efficiency, specialized IT companies have spent years refining their training, tools, and processes so that they can serve their customers as efficiently and fully as possible. They have the tools to handle anything and the knowledge that prevention is the most efficient way to fix a problem. They have developed systems to prevent most problems from ever occurring! Small teams or an individual working on IT can be easily overwhelmed if things go wrong and then have no choice but to do things the hard way. With a whole team and a suite of tools at their disposal, IT companies end up charging less by preventing fires and having a well-proven system for putting them out quickly.

You may have a technician or in-house team that you love, and we can help fill any gaps, bring extra hands and offer our advanced tools to help maintain your environment and security. Maybe you have an outsourced team already but you want to learn more about our hospitality-focused brand of technology services. Or maybe you’re just looking to get some information about your computer systems. Whatever your situation, we’d love to get to know you and your business and answer any questions you have about your technology, cyber-security, or what our team has to offer.

Posted in: Solutions