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MEET THE TEAMS

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First Responders

The First Responders are your help desk team, always there to provide day-to-day technical assistance.

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Technical Account Manager

We call this team the A-Team. They are your go-to account managers for technical consulting, onsite issues, and 24/7 support.

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Professional Services

Our SWAT team (Specialist With Advanced Technology) manage large projects, advanced consulting, and IT strategic planning.

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Proactive Care Specialists

Team Awesome is the behind-the-scenes security team that keeps you safe. They prevent most issues from ever happening in the first place.

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Partners

Norm (COO) and Steve (CFO) are the founding partners of Equinox. They work together to ensure happy clients and healthy technology.

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Headquarters

HQ is our Administrative staff. Feel free to contact them with questions about sales, billing, or events at 801-426-0700.

First Responders

The First Responders are your help desk team. They provide day-to-day technical assistance and are your first line of defense. Any of your employees may contact them for assistance. They improve your productivity by ensuring that your employees aren’t slowed down by any technical issues. They are skilled in multiple areas and can solve the majority of issues remotely.

Technical Account Manager

These guys are our A-Team. A-Team specializes in getting to know your sites, technologies, and individual employees. They make frequent onsite visits to make sure everything is running smoothly, and that the your needs are met. They ensure that service is done well and quickly. They provide technical consulting and are the direct contact for decision makers and VIP’s at your company.

Professional Services

We refer to our professional services team as SWAT (Specialist With Advanced Technology). They manage large projects, advanced consulting, and IT strategic planning. Whether it is a server project, office relocation, or a closet cleanup, SWAT is here for you. They have the technical expertise to deal with tricky situations, and the experience to ensure projects are done on time and in budget.

Proactive Care Specialists

Proactive care is a huge part of our mission here at Equinox. We believe that if your IT is being done right, the majority of technical issues will be resolved before they even happen. That is what our proactive team does. This behind-the-scenes team manages your security, patching, automation, antivirus, monitoring, reporting, backups, and more in order to keep you safe and productive. The impact this team has on your network is so awesome that we actually refer to them as Team Awesome.

Partners

Norm (COO) and Steve (CFO) are the founding partners of Equinox. They each have years of experience working in the technology industry. They founded Equinox in 2002 and it has been growing ever since. They are very involved in overseeing all levels of service and happy to help in any way possible! They regularly visit with clients to review long-term plans, budgeting, and projects from a business-to-business lens to ensure that your technology is helping you reach your business goals.

Headquarters

HQ is our administrative staff that helps the world keep spinning. If you have questions about sales, billing, events, or other non-technical issues you can contact them directly at 801-426-0700. They are always happy to help!

REQUEST A FREE CONSULTATION

Or Call Now     801-426-0700

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LOCATION

562 West 800 North
Suite 201
Orem, Utah 84057

Mailing Address | PO Box 740, Orem Utah 84057

CONTACT US

Office | 801-426-0700
Tech Support | 801-426-7800
Email | info@equinoxits.com

Office Hours | Monday-Friday 8am to 5pm