www.EquinoxITS.com
Unlimited IT Support at a Flat, Affordable Rate
Take a Proactive and Preventive Approach to your IT while eliminating the uncertainty of fluctuating support costs.
Take a Proactive and Preventive Approach to your IT while eliminating the uncertainty of fluctuating support costs.
| No Service Plan | 1-Link Basic | 1-LINK Remote | 1-LINK Complete | |
| Monitoring and Preventative Maintenance | X | X | X | |
| Managed Anti-Virus and Spyware Removal | X | X | X | |
| Vendor Liaison for Applications , ISP, etc. | X | X | X | |
| Minor Updates, Security, and Configurations | X | X | X | |
| Hardware and Software Inventory | X | X | X | |
| Annual Technology Review and Planning | X | X | X | |
| Remote Support Team | Hourly | Included | Included | |
| Local Onsite Support + Dedicated Technician | Hourly | Hourly | Included | |
| Domain Name, DNS, and Register Support | X | X | ||
| Basic Website Updates | X | X | ||
| Basic Email, Spam Filtering, and Web Hosting | X | X | ||
| Overall Site Health Report | X | X | ||
| Policy Recommendations for Compliance | X | X | ||
| Holiday, After Hours, and Urgent Support | X | |||
| Hardware Break Fix and Performance Tuning | X | |||
| Printer and Scanner Drivers and Connectivity | X | |||
| Installations and Upgrades for Workstations | X | |||
| Router Management | X | |||
| LAN, Switch, and WAP Management | X |