MAINTENANCE PACKAGES: FRONT LINE SUPPORT
At Equinox, we view ourselves as an extension of your business. Whether we function as the CTO or a help desk, we are focused on making your IT work for you. After discussing your situation, we can recommend IT services that will help you succeed in three areas: ProActive Care, First Line Support, and Security. We can recommend one of the following packages or design something custom just for you.
Choose a standard maintenance package or we'll build one to suit your individual needs. Click on the individual header below, to see the package components.
Business Needs Analysis
Procurement / Financing
Software / OS / Driver Updates
Tricks and Tips
Technology Advisor
License Compliance
Data Scrub / Removal / Recycle
Performance / Uptime Monitoring
Preventative Maintenance
Training (individual/group)
Technology Review (bi-annual)
Asset Management
Auditing (legal compliance)
Performance Tuning
Budget Planning
CIO / CTO Presentations
Service Coordinator
Repair and Replace
Installation / Upgrades
Printer / Scanners
Virus / Spyware Removal
Help Desk
Disaster Recovery
Vendor Management
Workstation Migrations
Data Recovery
Full Team Support
System Migrations
Office App Management
Software Knowledge Base
Virus / Spyware Prevention
High Availability Computing / Uptime
Self Insurance / Quick Recoveries
Uptime Guarantees
Fast Recovery Guarantees
Basic Email Hosting
Internet Uptime Monitoring
Firewall (detection/protection)
Remote Access
Spam Blocking
Basic Web Hosting
Connectivity / VPN / ISP
Internet Filtering / Monitoring
Security Assessment
Firedrills (dry run recovery)
Transition Services to New Vendors
NAT Firewall (basic)
Additional Hours (to use at your discretion)
Business Needs Analysis
Procurement / Financing
Software / OS / Driver Updates
Tricks and Tips
Technology Advisor
License Compliance
Data Scrub / Removal / Recycle
Performance / Uptime Monitoring
Preventative Maintenance
Training (individual/group)
Technology Review (bi-annual)
Asset Management
Auditing (legal compliance)
Performance Tuning
Budget Planning
CIO / CTO Presentations
Service Coordinator
Repair and Replace
Installation / Upgrades
Printer / Scanners
Virus / Spyware Removal
Help Desk
Disaster Recovery
Vendor Management
Workstation Migrations
Data Recovery
Full Team Support
System Migrations
Office App Management
Software Knowledge Base
Virus / Spyware Prevention
High Availability Computing / Uptime
Self Insurance / Quick Recoveries
Uptime Guarantees
Fast Recovery Guarantees
Basic Email Hosting
Internet Uptime Monitoring
Firewall (detection/protection)
Remote Access
Spam Blocking
Basic Web Hosting
Connectivity / VPN / ISP
Internet Filtering / Monitoring
Security Assessment
Firedrills (dry run recovery)
Transition Services to New Vendors
NAT Firewall (basic)
Additional Hours (to use at your discretion)
Business Needs Analysis
Procurement / Financing
Software / OS / Driver Updates
Tricks and Tips
Technology Advisor
License Compliance
Data Scrub / Removal / Recycle
Performance / Uptime Monitoring
Preventative Maintenance
Training (individual/group)
Technology Review (bi-annual)
Asset Management
Auditing (legal compliance)
Performance Tuning
Budget Planning
CIO / CTO Presentations
Service Coordinator
Repair and Replace
Installation / Upgrades
Printer / Scanners
Virus / Spyware Removal
Help Desk
Disaster Recovery
Vendor Management
Workstation Migrations
Data Recovery
Full Team Support
System Migrations
Office App Management
Software Knowledge Base
Virus / Spyware Prevention
High Availability Computing / Uptime
Self Insurance / Quick Recoveries
Uptime Guarantees
Fast Recovery Guarantees
Basic Email Hosting
Internet Uptime Monitoring
Firewall (detection/protection)
Remote Access
Spam Blocking
Basic Web Hosting
Connectivity / VPN / ISP
Internet Filtering / Monitoring
Security Assessment
Firedrills (dry run recovery)
Transition Services to New Vendors
NAT Firewall (basic)
Additional Hours (to use at your discretion)